Frequently Asked Questions

Easy!

• First, choose whether you’d like to buy gold for OSRS or for RuneScape 3.
• Fill out the form.
• Choose your payment.
• Once you’ve completed the payment, you’ll see a confirmation page with instructions on how to pick up your gold!

Once your payment is complete, you will see an confirmation page with details on how to get your gold in-game.
The detail contains following infomation:
1, Which world you will need to go, usually it is NOT a member only world
2, The pick up location with a map pointed out the exact place

We deliver your gold within 10 minutes of receiving your payment.

We partner with G2A PAY to process our payments. Through them, we accept +20 forms of payment. There’s sure to be one that works for you!

Absolutely! Our team members have been in the business for years—we know how important your trust is for our success. We have state-of-the-art security on our site, and we constantly strive to make our website more secure.

Unlike some of our competitors, we actually play OSRS and RuneScape 3! We know the game and publisher better than anyone—and that means avoiding activities that could get you banned in the game.

We’re happy to say that none of our customers has ever been banned. However, we are not responsible for anything that happens after trading. But, like we said, none of our customers have ever been banned.

We’re reliable — Our team members have years of experience trading in-game gold. We know how important it is to be there when you need us.

We’re fast — We deliver your gold within 10 minutes.

We’re safe — You can trust is.

• We secure our website with SSL and encrypt our data with the latest SHA256 encryption.
• We collect only the minimum of personal data to complete the transaction—we never pass that data onto third parties.
• We know RuneScape 3 and OSRS better than anyone—we know how to avoid activities that can get you banned.

We’re reliable — Our team members have years of experience trading in-game gold. We know how important it is to be there when you need us.

We’re fast — We deliver your gold within 10 minutes.

We’re safe — You can trust is.

• We secure our website with SSL and encrypt our data with the latest SHA256 encryption.
• We collect only the minimum of personal data to complete the transaction—we never pass that data onto third parties.
• We know RuneScape 3 and OSRS better than anyone—we know how to avoid activities that can get you banned.

Yes, we do! If you want to cancel delivery of ordered merchandise before it’s been delivered, you are entitled to request a refund. Once we have completed delivery of the in-game digital item, no refunds will be possible. This is because of the nature of the product.

Just ask! Get in touch with our customer support team—they are happy to help!